Consumer Protection Act

Consumer Protection Act, 1986 -  Section 13(2) - Casts an obligation on the District Forum to decide a complaint on the basis of the evidence brought to its notice by the Complainant and the service provider - Irrespective of whether the service provider adduces evidence or not, the decision of the District Forum has to be based on evidence relied upon by the Complainant - The onus of proof is on the Complainant making the allegation. #2020 SCeJournal 1807 

 

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Consumer Protection Act, 1986 -  Adverse inference  -  Agreement - Non production of - Can not be drawn unless there was allegation in the complaint of breach of the Agreement -  Forum did not exercise its power under Section 13(4)(ii) to call upon the opposite party to produce the Agreement -  The District Forumerred in  drawing adverse inference. #2020 SCeJournal 1807 

 

 

Consumer Protection Act, 1986 -  It is well settled that a new case cannot be made out by way of evidence, when there are no pleadings to support the same. #2020 SCeJournal 1807 

 

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see also: 

 

https://www.plronline.in/index/c/consumer-protection-act-1986/#gsc.tab=0

 

 

Builder  - Late delivery - Right of flat buyer to refuse to take delivery after delay in delivery . 2019 SCeJournal 969 = (2019-3)195 PLR 629 (SC) 

 

Builder – Non delivery of flats – Refund – Compensation to be awarded, governing principles.  2019 SCeJ 273  

 

 

Joint complaint  -  No permission sought under Section 12(1)(c) - Complaint dismissed.  (2018)2 SCeJ 1804